Effective Date: 12/21/2025

Last Updated: 12/21/2025

1. Introduction

Here2Fish, LLC (“Here2Fish”, “Company”, “we”, “us”, or “our”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application, website, and related services (collectively, the “Service” or “Platform”).

Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access or use the Service.

2. Information We Collect

2.1 Information You Provide to Us

We collect information that you voluntarily provide to us when you:

Register for an account
Create or update your profile
List a vessel (for Vessel Owners)
Book a vessel (for Fishers)
Communicate with other Users through the Platform
Contact us for support
Subscribe to our communications

This information may include:

Personal Identification Information: Name, email address, phone number, date of birth
Profile Information: Bio, profile photos, preferences, interests
Vessel Information: Vessel details, photos, specifications, pricing (for Owners)
Booking Information: Booking dates, times, guest counts, special requests
Payment Information: Payment method details (processed through Stripe; we do not store credit card numbers)
Communication Data: Messages sent through the Platform, support communications

2.2 Information Automatically Collected

When you use the Service, we automatically collect certain information, including:

Device Information: Device type, operating system, unique device identifiers, mobile network information
Usage Data: Pages visited, features used, time spent, clicks, interactions
Location Data: GPS location, IP address, geographic location (with your permission)
Log Data: Access times, app crashes, system activity, hardware settings
Cookies and Tracking Technologies: Cookies, web beacons, pixels, and similar tracking technologies

2.3 Information from Third Parties

We may receive information about you from third parties, including:

Payment Processors: Stripe may provide us with transaction and payment information
Authentication Services: If you sign in through third-party services (e.g., Google, Apple)
Social Media: If you connect your social media accounts
Service Providers: Analytics providers, advertising networks, and other service providers

3. How We Use Your Information

We use the information we collect for the following purposes:

3.1 Service Provision

To provide, maintain, and improve the Service
To facilitate connections between Fishers and Vessel Owners
To process transactions and payments
To communicate with you about your account, bookings, and transactions
To provide customer support and respond to inquiries
To send you service-related notifications

3.2 Service Improvement

To analyze usage patterns and trends
To understand how Users interact with the Service
To develop new features and functionality
To improve user experience and service quality
To conduct research and analytics
To diagnose technical problems

3.3 Marketing and Communications

To send you marketing communications about new products, services, features, and promotions (you may opt out at any time)
To personalize content and advertisements
To conduct marketing campaigns and promotions
To measure the effectiveness of marketing campaigns
To send you newsletters and other promotional materials

3.4 Legal and Safety

To comply with legal obligations
To enforce our Terms and Conditions
To detect, prevent, and address fraud, security, or technical issues
To protect the rights, property, or safety of Here2Fish, Users, or others
To respond to legal requests and court orders

3.5 Business Operations

To manage our business operations
To conduct audits and compliance activities
To facilitate business transactions (mergers, acquisitions, etc.)
To generate aggregated, anonymized data for business intelligence

4. Data Ownership

All data collected through the Service, including your personal information, User-generated content, transaction data, and usage data, is owned by Here2Fish, LLC.

This includes but is not limited to:

Account information and profiles
Vessel listings and information
Booking and transaction data
Communications between Users
Analytics and usage data
Any other data collected through the Service

Here2Fish may use, process, store, transfer, and disclose this data as described in this Privacy Policy and our Terms and Conditions.

5. How We Share Your Information

We may share your information in the following circumstances:

5.1 With Other Users

Profile Information: Your profile information (name, photos, bio) is visible to other Users
Vessel Listings: Vessel Owners’ listings are visible to Fishers
Booking Information: Fishers and Vessel Owners share booking details with each other
Communications: Messages sent through the Platform are visible to the recipient

5.2 With Service Providers

We share information with third-party service providers who perform services on our behalf, including:

Payment Processing: Stripe processes payments (see Stripe’s privacy policy: https://stripe.com/privacy)
Cloud Storage: Hosting and data storage providers
Analytics: Analytics and data analysis services
Communication: Email and messaging services
Customer Support: Customer support platforms
Marketing: Marketing and advertising platforms

5.3 With Business Partners

We may share information with business partners for:

Co-marketing opportunities
Integrated services
Joint promotions

5.4 Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., court orders, subpoenas).

5.5 Business Transfers

In the event of a merger, acquisition, reorganization, bankruptcy, or sale of assets, your information may be transferred as part of that transaction.

5.6 With Your Consent

We may share your information with third parties when you have given us explicit consent to do so.

6. Payment Processing and Stripe

6.1 Stripe as Payment Processor

Payments on the Platform are processed by Stripe, Inc. (“Stripe”), a third-party payment processor. When you make a payment, you are providing payment information directly to Stripe.

6.2 Credit Card Information

Here2Fish does not store credit card numbers, CVV codes, or full payment card information. All payment information is handled by Stripe in accordance with their privacy policy and security standards.

6.3 Stripe Data

Stripe may provide us with:

Transaction information (amount, date, status)
Payment method type (but not full card details)
Billing information necessary for transaction processing

Your use of Stripe’s services is also subject to Stripe’s Terms of Service and Privacy Policy, available at https://stripe.com/legal.

7. Data Security

We implement appropriate technical and organizational security measures to protect your information, including:

Encryption of data in transit and at rest
Secure authentication and access controls
Regular security assessments and updates
Employee training on data protection

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee absolute security.

8. Data Retention

We retain your information for as long as necessary to:

Provide the Service to you
Comply with legal obligations
Resolve disputes
Enforce our agreements
Fulfill the purposes described in this Privacy Policy

When we no longer need your information, we will delete or anonymize it, except where we are required to retain it for legal or regulatory purposes.

9. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information:

9.1 Access and Portability

You may request access to your personal information and receive a copy of the data we hold about you.

9.2 Correction

You may update or correct your information through your account settings or by contacting us.

9.3 Deletion

You may request deletion of your account and associated information, subject to legal and contractual restrictions.

9.4 Opt-Out

Marketing Communications: You may opt out of marketing emails by clicking the unsubscribe link or contacting us
Location Tracking: You may disable location services through your device settings
Cookies: You may disable cookies through your browser settings (though this may affect Service functionality)

9.5 California Privacy Rights

If you are a California resident, you may have additional rights under the California Consumer Privacy Act (CCPA), including:

Right to know what personal information is collected
Right to delete personal information
Right to opt-out of the sale of personal information (we do not sell personal information)
Right to non-discrimination for exercising privacy rights

9.6 European Privacy Rights

If you are located in the European Economic Area (EEA), you may have additional rights under the General Data Protection Regulation (GDPR), including:

Right to access, rectify, or erase your data
Right to restrict or object to processing
Right to data portability
Right to withdraw consent

To exercise these rights, please contact us at support@here2fish.com.

10. Children’s Privacy

The Service is not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have collected personal information from a child under 18, we will take steps to delete such information.

If you are a parent or guardian and believe your child has provided us with personal information, please contact us.

11. International Data Transfers

Your information may be transferred to, stored, and processed in countries other than your country of residence. These countries may have data protection laws that differ from those in your country. By using the Service, you consent to the transfer of your information to these countries.

12. Third-Party Links and Services

The Service may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to read their privacy policies.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by:

Posting the new Privacy Policy on this page
Updating the “Last Updated” date
Sending you an email notification (for material changes)
Providing notice through the Service

Your continued use of the Service after the effective date of the revised Privacy Policy constitutes your acceptance of the changes.

14. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

Here2Fish, LLC
Email: support@here2fish.com
Website: https://here2fish.com

15. Data Protection Officer

For users located in the EEA, if you have questions or concerns about data protection, you may contact our Data Protection Officer at: support@here2fish.com

BY USING THE SERVICE, YOU ACKNOWLEDGE THAT YOU HAVE READ THIS PRIVACY POLICY AND AGREE TO THE COLLECTION, USE, AND DISCLOSURE OF YOUR INFORMATION AS DESCRIBED HEREIN.